Privacy policy
1. Data controller
The controller of the personal data collected through this website is Crazypapi (DJ and music direction), based in Lisbon, Portugal ("Crazypapi"). Contact for any matter concerning personal data: crazypapi.music@gmail.com.
2. Personal data processed
Only the data provided by the data subject is processed: in the quote form, name, email address, mobile number and the event details (type, date, time, venue, guest count and services required); in communications by email or WhatsApp, their content. The website collects no payment data and no special categories of data.
3. Purposes and legal bases
Data is processed to answer the request, prepare and send the proposal and, if an engagement follows, perform the contract, on the basis of pre-contractual steps and contract performance (Article 6(1)(b) GDPR); and to comply with legal, namely tax, obligations (Article 6(1)(c)). Data is not used for marketing or for automated decision-making, including profiling.
4. Recipients and processors
Data is processed on behalf of Crazypapi, and only for the purposes above, by the following providers: Cloudflare, Inc. (website hosting and backup of requests), Web3Forms (delivery of the request by email) and Google (email service). WhatsApp communications are governed by the terms of Meta Platforms. Data is never sold or disclosed to third parties.
5. International transfers
Some providers may process data outside the European Economic Area, namely in the United States. Such transfers rely on the safeguards provided by the GDPR: an adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses approved by the European Commission.
6. Retention
Requests that do not lead to an engagement are kept for a maximum of 24 months, after which the backup is deleted automatically. If an engagement follows, invoicing records are kept for the period required by law. The data subject may request erasure at any time.
7. Security measures
Appropriate technical and organisational measures are in place, including an encrypted connection (HTTPS), protection against automated and abusive submissions, restrictive security headers and access to requests limited to whoever answers them.
8. Cookies and similar technologies
The website uses no advertising or analytics cookies and no third-party content that tracks browsing. It only stores, in the user's browser, technical preferences (such as having dismissed a notice) and the draft of the request while it is being filled in. Cloudflare may set a technical security cookie, strictly necessary to protect the website.
9. Data subject rights
The data subject may exercise, by email, the rights of access, rectification, erasure, restriction, portability and objection, and will receive an answer within one month. The data subject may also lodge a complaint with the Portuguese data protection authority (CNPD, www.cnpd.pt).
10. Minimum age
The website and the quote form are intended exclusively for persons aged 18 and over.
11. Alternative dispute resolution
In the event of a consumer dispute, consumers may turn to an alternative dispute resolution body, such as the Lisbon Consumer Arbitration Centre (www.centroarbitragemlisboa.pt) or CNIACC (www.cniacc.pt). More on the Portuguese Consumer Portal (www.consumidor.gov.pt).
12. Changes
This policy may be updated following changes to the website or to the applicable legal framework. The date of the latest version appears below.
Last updated on 8 November 2026.